This policy explains which data is processed when you use the EVRA AI mobile application (the "App"), why it is processed, and what your rights are. The App is provided by EVR Global Yazılım Ltd. Şti. ("EVRA AI", "we") as the data controller. Contact: destek@evraai.com.tr.

1. Data we process

Account details: email address and a hashed password (via Firebase Authentication). If you sign in with Google or Apple, the name and email address shared by that provider.
Chat content: the messages you send, voice chat transcripts and the AI responses; stored so that you can see your chat history.
Files you upload: images, documents and voice messages you attach for analysis. Voice recordings are deleted right after they are transcribed; uploaded files are removed from the server after 30 days at the latest.
Generated pictures: the images you create with the image tool, stored as part of the chat they belong to.
Memory notes: the preferences you write yourself in the "Memory" section of the App.
Usage counters: your daily and monthly message, voice chat and picture counts, and your plan.
Subscription details: your purchase status (payment details are never stored by us; they are handled by Google Play / App Store and RevenueCat).
Technical data: error and crash reports (device model, OS version, stack trace).
Contact form: the name, email and message you send through the website form; used only to reply to you.

2. Purpose and legal basis

Your data is processed under Turkish Law No. 6698 (KVKK) and the GDPR in order to provide the service (performance of a contract), keep your account secure and improve the service (legitimate interest). Chat content is never used for advertising and never sold to third parties.

3. AI processing

Your messages, what you say in voice chat and the files you attach are sent to the Google Gemini API to generate responses; image creation and the web searches made for current information go through the same API. No information that identifies you (email, user ID) is shared during this processing. Google's API data-processing terms apply; with paid API usage, data is not used to train models. The App explains this processing on first use and asks for your consent; you can withdraw it at any time from the Profile screen.

4. Service providers

Google Firebase (authentication, database, file storage, server functions; data is stored in the European Union, Belgium region)
Google Gemini API (AI responses, image creation, web search)
RevenueCat, Google Play, Apple App Store (subscription and purchase management)
Sentry (error reporting)

5. Retention

Your chats and generated pictures are kept until you delete them or close your account. When you delete your account, all chats, files and profile data are permanently erased. Technical logs are kept for at most 90 days.

6. Your rights

You have the right to access, correct, delete, restrict the processing of, and port your data. You can delete your account from within the App (Profile → Delete my account) or via the account deletion page. For other requests write to destek@evraai.com.tr; requests are answered within 30 days at the latest.

7. Children

The App is not intended for children under 13.

8. Changes

Updates to this policy are published on this page, and material changes are announced inside the App.

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